SHIPPING POLICY 

At glowvibez, Omniplex Software Private Limited we prioritize nationwide deliveries with the help of our reliable shipping partners, who generally attempt two to three deliveries. In the event of a failed delivery attempt, we encourage you to contact us to arrange a rescheduled delivery. 

Please be aware that products are not dispatched on Sundays or holidays due to the unavailability of logistics partners. If orders are returned to us because of incomplete or incorrect addresses, we regret that refunds for the purchase price will not be provided, and we cannot be held responsible for such issues. 

Transit Duration 

For domestic deliveries, the courier service usually takes about three to eight days to reach the destination. 

Split Shipments 

For orders with multiple items, you may receive your products in separate packages on different days based on product availability and shipping locations. To ensure safe transit, items may be shipped separately, resulting in multiple deliveries to your address. 

Change of Address Requests 

Once an order is placed, changes to the shipping address cannot be made. However, if an address update is necessary, please reach out to us by phone or email within 24 hours of placing your order, and we will do our best to assist. 

Cancellation Policy 

Orders can be canceled as long as they have not been prepared for shipment, and the request must be made within 24 hours of placing the order. A full refund will be processed, with confirmation sent via email. Once an order is marked "Ready to Ship," it becomes non-cancelable, as orders are dispatched within 24 hours of placement.