PRIVACY POLICY 

Omniplex Software Private Limited serves as the owner and administrator of this website. At glowvibez ("we," "us," or "our"), we have established this Privacy Policy to apply to all associated websites and mobile applications. This document outlines how we gather, use, and share your personal information when you engage with our platforms, access our services, or make purchases. We are committed to safeguarding your privacy and ensuring that your information is handled with the utmost care. By utilizing our site, you consent to the practices outlined in this policy. We recommend reviewing it regularly, as we may make updates to comply with legal regulations or to improve our services. 

Data Collection 

At glowvibez, we gather various types of personal data through different interactions. This information is collected when you engage in activities such as purchasing products or services, subscribing to newsletters, visiting our website, attending physical or virtual events, participating in research initiatives, joining communities or forums, entering contests, or reaching out to us for inquiries or concerns.

The types of information collected by glowvibez may include: 

- Contact Information: When you utilize our services, subscribe to newsletters, join communities, participate in research, or attend events, we may request your contact details, such as name, email, and/or postal address, to fulfill your requests. 

- General Personal Information: For surveys, contests, and events, we may gather additional personal data, including gender, job title, date of birth, marital status, etc. 

- Behavioral Data: During your visits to our website, we collect information regarding your online actions, including time spent on the site, clicked items, and other socio-demographic details. 

- Purchase Information: When you purchase a product or service from glowvibez, we collect data related to the specific items or services acquired. 

Utilization of Your Information 

At glowvibez, your personal information serves important purposes vital to our operations. We maintain limited access to only what is necessary, and these purposes include: 

- Technical Maintenance: Ensuring the smooth operation and upkeep of our technical infrastructure. 

- Legal and Accounting Functions: Facilitating essential legal and accounting necessities crucial to our business. 

- Market Research: Conducting research to enhance our services and improve user experience. 

- Community and Forum Management: Overseeing and encouraging interaction within our communities and forums. 

- Credit/Debit Card or Payment Processing: Securely processing payments for credit/debit card transactions. 

- Order Fulfillment and Address Verification: Accurately fulfilling orders by verifying shipping addresses. 

- Marketing Communication: Personal information is utilized to present marketing materials and communicate information about new features, events, or products/services offered by glowvibez.

- Health, Safety, and Legal Compliance: Personal information may be accessed, used, and shared for health, safety, and legal compliance purposes, including cooperation with official investigations and protection of the rights and property of glowvibez and its stakeholders. 

- Business Changes and Transfers: In the event of significant business changes such as mergers, acquisitions, or bankruptcies, your personal information may be transferred as part of the assets. 

Your privacy is of utmost importance at glowvibez, and we are committed to maintaining transparency and compliance with data protection standards. 

Data Protection 

At glowvibez, safeguarding your data is our top priority. We employ robust security measures, including Secure Sockets Layer (SSL) encryption, to protect your information from unauthorized access, alteration, or disclosure. SSL encryption establishes a secure and encrypted connection between your device and our servers during data transmission. 

However, it's important to acknowledge that, despite our best efforts, no online transmission can be guaranteed to be entirely secure. We continuously monitor and update our security protocols to meet industry standards and strengthen the protection of your information. Your trust is essential to us, and we remain dedicated to upholding the highest standards of data security. 

Children's Privacy 

Our website does not intentionally collect or retain personal information from individuals under the age of eighteen (18). Should we inadvertently collect personal information from a user under the age of eighteen (18), we will promptly delete such information. 

Information Sharing 

We place a high priority on your privacy and strictly adhere to guidelines. Your personal information is never sold, traded, or rented to third parties for any reason. We solely use your data for informational purposes and do not disclose it without your explicit consent. 

To ensure smooth operations such as shipping and payment processing, we may share necessary information with trusted partners. Rest assured, we have rigorous measures in place to protect your data during these essential processes. Your trust is of paramount importance to us, and we are unwavering in our commitment to providing a secure and transparent online environment. 

Legal Action and Protection 

We may disclose personal information if we believe it is necessary to identify, contact, or take legal action against individuals causing damage, harm, or interference—whether intentional or unintentional—to our rights, property, users, or anyone else adversely affected by such activities. 

Moreover, personal information may be disclosed in situations where there is a genuine belief that the law mandates such disclosure. 

Regarding the retention of personal information, Glowvibez retains it for the duration necessary to fulfill the products or services you have requested. This includes compliance with legal requirements and adherence to tax and accounting regulations that may necessitate the retention of personal data for specific periods. In certain circumstances, personal data may be anonymized by glowvibez, making it incapable of identifying you. Anonymized information may be used indefinitely, particularly for research or statistical purposes. 

User Rights 

Under the Information Technology Act, you have certain rights that you can exercise by contacting our Grievance Officer. These rights include: 

- Verification of Information: You have the right to verify the accuracy of the information we hold about you and can request to inspect and correct any inaccuracies in your personal data. 

- Withdrawal of Consent: You can withdraw your consent to our use of your personal information at any time. Please note that revoking consent releases us from the obligation to provide the requested goods or services. 

- Complaints and Discrepancies: If you encounter any discrepancies or have complaints about information processing, you have the right to contact our Grievance Officer. 

Opt Out 

We respect your preferences at glowvibez. If you no longer wish to receive our promotional emails or newsletters, you can easily unsubscribe at any time. Simply click on the "Unsubscribe" link included in our emails, and we will promptly remove you from our mailing list. 

Privacy Policy Updates 

To enhance transparency and user security, we may periodically update our Privacy Policy. Any changes will be promptly reflected on this page. We encourage you to review this policy regularly to stay informed about how we handle your data. Your continued use of our services indicates your acceptance of this policy. 

Contact Us 

We are here to address any questions or concerns you may have regarding our privacy policy. 

For additional assistance, please do not hesitate to contact us at omniplexsoftwarepvtltd@gmail.com.